You can purchase through Shiyan Xingrongya Dongfeng Truck Parts Central Warehouse. As an authorized spare parts central warehouse of Dongfeng Commercial Vehicles, it offers the following conveniences:
Inventory Guarantee: It keeps 15,000 SKUs of Dongfeng truck parts in stock, covering all series of core components such as engines, axles, and gearboxes. Most regular genuine original accessories are available for immediate delivery, eliminating the need for long waiting times for stock transfer.
Response Efficiency: For clear accessory requirements (e.g., providing vehicle model and accessory model), customer service can feedback inventory status and quotations within 10 minutes, shortening the communication cycle.
2. Shiyan Xingrongya is located in the headquarters of Dongfeng Commercial Vehicles. What practical benefits does this geographical advantage bring to procurement?
Shiyan is the core manufacturing base of Dongfeng medium and heavy-duty commercial vehicles and the core area of the original supply chain. This geographical location brings two practical values:
Shortening the Allocation Cycle: It is close to the Dongfeng Original Parts Business Division. New products and accessories for urgent needs can be "allocated and delivered on the same day". Compared with cross-regional procurement, it can reduce the logistics waiting time by 1-3 days.
Simplifying the Traceability Process: It connects directly to the original supply chain. Each batch of accessories can be traced back to the production batch. If it is necessary to verify the source of the accessories, it is more efficient to obtain the relevant certificates issued by the original factory.
3. How can domestic wholesale customers (such as repair shops and accessory wholesalers) make purchases? What is the process?
The procurement process for domestic wholesale customers mainly consists of three simple steps:
Demand Communication: Contact customer service via phone (15571906111) or WeChat Work, and provide the vehicle model (e.g., Dongfeng GX/KC/KL), accessory model, or specific requirements (e.g., "replace the middle axle assembly").
Order Confirmation: After customer service feeds back the inventory and quotation, both parties confirm the order details (quantity, specification, unit price). Regular payment methods such as corporate transfer and advance payment are supported.
Delivery and Receipt: After confirming the payment, regular orders can be arranged for delivery before 16:00 on the same day. Delivery is made through Dongfeng's designated logistics. Most areas in Hubei Province can receive the goods the next day, and major cities across the country can receive them within about 48 hours. Local customers can also choose to pick up the goods at the warehouse and check the accessory information on-site.
4. What precautions should international customers take when purchasing Dongfeng genuine original accessories? What is the process?
International customers need to pay attention to compliance and logistics adaptability when purchasing. The specific process is as follows:
Communication and Connection: Contact via WhatsApp (+8615871111333) or email (CEO@xrydongfeng.com). Customer service can provide services in English and Spanish. It is necessary to clearly inform the target accessory model, quantity, and location (to facilitate confirmation of import standards).
Compliance Preparation: It can assist in providing original certification documents (certificate of origin, quality inspection report, anti-counterfeiting instructions) for completing import customs declaration, commodity inspection, and other processes to ensure compliance with the import requirements of the target region (e.g., Southeast Asia, Africa, South America).
Logistics and Payment: Three logistics solutions are provided: sea freight (suitable for large shipments with low cost), air freight (suitable for urgent shipments, arriving in about 7-10 days), and land freight (for neighboring countries), which can be selected according to needs. Payment supports T/T (Telegraphic Transfer) and L/C (Letter of Credit). For large-value orders, installment settlement of "advance payment + balance payment" can be negotiated.
Logistics Tracking: After shipment, a logistics tracking number is provided, allowing real-time tracking of transportation nodes until the accessories are delivered.
5. How to distinguish the authenticity of Dongfeng genuine original accessories? What official verification methods are available?
The authenticity can be distinguished through two methods: "official system verification" and "intuitive detail judgment". The details are as follows:
(1) Official Verification Channels (Authoritative and Accurate)
QR Code Traceability: Scan the anti-counterfeiting QR code on the accessory packaging box or certificate of conformity, and enter the "Dongfeng Anti-counterfeiting System" or "Dongfeng Commercial Vehicle Spare Parts Inquiry Mini Program" to check the displayed product model, batch number, and supplier information (which must be consistent with the physical product).
NFC Chip Identification: High-value assembly parts (such as engines and axles) are accompanied by an "Dongfeng Double Swallow" anti-counterfeiting certificate. You can turn on the NFC function of your mobile phone and approach the chip area to read the 3D anti-counterfeiting mark and traceability information.
AR Scanning: Use the AR function of WeChat "Scan" to scan the anti-counterfeiting certificate. Authentic products will display a dynamic 3D mark of "Dongfeng Commercial Vehicles", which can be viewed from 360 degrees.
Voice/Fluorescence Verification: Some certificates have a voice verification area. Through a dedicated device, you can hear the prompt "You are using Dongfeng genuine accessories". Under blue light irradiation, the certificate will show colorless fluorescent marks.
(2) Intuitive Detail Preliminary Judgment (Suitable for On-site Quick Inspection)
Packaging: The original packaging has clear printing, marked with "Dongfeng Genuine Accessories", part number, production date, and manufacturer (Dongfeng Automobile Parts Co., Ltd.), with no blurred or missing information.
Marking: The accessory body is cast with accurate part numbers and production batches (e.g., gear parts are marked with "part number + year, month, day + serial number"), with deep and non-wearable handwriting.
Material: Metal parts have no burrs, sand holes, and uniform luster on the surface; rubber seals (such as filter gaskets) feel smooth and have no peculiar smell.
Accessories: Each package contains an original certificate of conformity (printed with the inspector's number), and high-value accessories are additionally accompanied by an instruction manual and a quality guarantee card.
6. If there is any doubt about the authenticity of the purchased accessories, through which channels can further verification be conducted?
Verification can be conducted through two channels:
Official Hotline: Call the national service hotline of Dongfeng Commercial Vehicles at 8885555, and provide the accessory part number and purchase order number (issued by Shiyan Xingrongya) to inquire about the original factory delivery record of the accessory.
Supplier Assistance: Contact the customer service of Shiyan Xingrongya, provide photos of the accessories and details of the anti-counterfeiting marks, and they can assist in connecting with the supply chain department of Dongfeng Original Factory to obtain further traceability certificates.
I can also help you convert this English version into a formatted document (such as Word or PDF) for easier storage and sharing. Do you need this service?
