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Dongfeng KR truck parts One click Alliance call switch assembly 3750850-C5100

The One-Click Alliance Call Switch Assembly (Part No.: 3750850-C5100) is an OE-matching component exclusively engineered for Dongfeng KR truck series, covering 6.8m to 9.6m models equipped with Dongfeng’s Intelligent Fleet Management System (IFMS). It serves as a direct communication portal connecting drivers to fleet dispatch centers, fellow alliance trucks, and emergency services. Core parameters: 24V DC operating voltage, CAN 2.0B communication protocol, and 6-pin TE waterproof connector—seamlessly integrating with the truck’s central control unit (OE part 3750100-C5100) and on-board T-BOX. The 80mm×50mm×30mm dimensions fit the original dashboard mounting slot, complying with Q/DFL 3085-2024 electrical standards for plug-and-play installation without wiring modifications

Product Attributes

Warranty: 1 YEARS ,Part name: One click Alliance call switch assembly 3750850-C5100

PRODUCT DESCRIPTION

01

One-Click Operation Design: Enhancing Fleet Collaboration Efficiency

Built for the fast-paced needs of long-haul logistics, the switch features an intuitive one-click operation that streamlines communication. It integrates three dedicated function buttons: “Alliance Call” (connects to pre-bound fleet trucks), “Dispatch Call” (directs to fleet control center), and “Emergency Call” (links to 12122 road rescue and local emergency services). The large, convex buttons (20mm diameter) with tactile feedback allow operation even with gloved hands, and LED indicators (green for idle, red for calling, blue for connected) provide clear status prompts. Compared to traditional manual dialing, this design reduces call setup time from 60 seconds to 2 seconds, significantly improving coordination efficiency for alliance convoys and emergency response speed

02

Stable Communication Performance: Ensuring Connectivity in Remote Areas

Engineered to maintain reliable communication across diverse driving environments, the switch assembly leverages dual-module communication support (4G LTE + Beidou short message). It automatically switches to Beidou short message service when 4G signals are weak (e.g., remote mountainous areas or desert highways), ensuring emergency calls and basic status messages are transmitted without interruption. The internal signal amplifier boosts reception sensitivity by 30% compared to standard on-board communication devices, maintaining stable connections even in areas with signal strength as low as -110dBm. The switch also supports voice encryption (AES-256 algorithm) for alliance calls, preventing information leakage about cargo routes and schedules

03

Robust Structure & Environmental Resistance: Durability in Cab Conditions

Designed to endure the harsh environment of truck cabs (vibration, temperature fluctuations, dust), the switch assembly boasts exceptional structural durability. The housing is made of flame-retardant ABS+PC alloy (UL94 V-0 rating) with a sealed structure, achieving IP65 waterproof/dustproof protection. Internal components use high-temperature resistant plastics (operating range -40℃ to 85℃), maintaining performance in northeast China’s frigid winters and southwest China’s hot summers. The switch withstands 500,000 button presses (far exceeding the 100,000-cycle industry average) and 20g vibration loads (5-2000Hz, ISO 16750-3) without failure. Gold-plated connector pins resist oxidation and corrosion, ensuring stable signal transmission even in high-humidity environments

04

Plug-and-Play Installation & Diagnostic Function: Simplifying Maintenance

Optimized for fleet maintenance efficiency, the switch assembly features plug-and-play installation and built-in diagnostics. The 6-pin waterproof connector plugs directly into the dashboard wiring harness, and the switch secures via 2 M3×8 self-tapping screws—one technician can complete replacement in 15 minutes. The assembly supports UDS diagnostic protocol, allowing technicians to check communication status, button functionality, and signal strength via Dongfeng’s dedicated diagnostic tool. It transmits fault codes (e.g., communication failure, button stuck) to the IFMS, enabling proactive maintenance before complete failure. With a service life of ≥180,000km and a 1-year warranty, it minimizes downtime and reduces maintenance costs, ensuring continuous communication support for fleet operations

TECHNICAL SUPPORT

1. Accessories selection consultation

- Provide ** intelligent selection tools ** (such as parts matching query system), input the vehicle model VIN code or engine model to match the corresponding parts number, reducing the selection error rate.


The technical team is available online 7×12 hours to answer technical questions about accessories (such as material compatibility and installation processes).


2. Customized development support

We offer specialized R&D services for special market demands (such as heat dissipation accessories for high-temperature regions in the Middle East and dedicated suspension components for road conditions in Africa), and complete sample delivery within six weeks.


3. Training and Technical materials

Provide remote/on-site training for the customer's after-sales team (such as diagnosis of electrical control accessories and DPF regeneration operation), along with multilingual versions of the "Accessories Installation Manual" and "Troubleshooting Guide".


4. Quality Traceability and Improvement

Through the QR code traceability system (one product, one code), track the production batch of accessories and the source of raw materials, respond quickly to quality complaints and initiate improvement processes.

AFTER-SALES AND LOGISTICS SUPPORT

After-sales service

After-sales service

Quality Assurance Policy


-The warranty period for original factory parts is 12 months (counting from the date of signature for receipt), covering material defects, process issues, and man-made damage.


- Provide "Localized Express repair Service" : Cooperate with third-party repair networks in markets such as Southeast Asia and the Middle East, and deliver emergency parts to designated repair points within 4 hours.


Return and Exchange Process


-The customer is required to submit the test report (such as a third-party appraisal) within the warranty period. After confirmation by Dongfeng, a reissue or refund will be arranged within 5 working days.

Logistics support

Logistics support

Warehouse Layout


-Five major regional accessory centers have been established globally (Southeast Asia, the Middle East, Africa, South America, and Europe) to achieve "next-day delivery" for mainstream accessories (covering customers within the regions).


Emergency Logistics Plan


-Emergency parts can be directly delivered within 48 hours via the "Dongfeng Exclusive Aviation Special Line" (such as engine ECU, brake valves and other key components).


Packaging Optimization

-Use shockproof and moisture-proof packaging (such as honeycomb cartons + pearl cotton), and reinforce fragile parts (such as glass, sensors), keeping the damage rate within 0.5%.