1. Accessories selection consultation
- Provide ** intelligent selection tools ** (such as parts matching query system), input the vehicle
model VIN code or engine model to match the corresponding parts number, reducing the selection error
rate.
The technical team is available online 7×12 hours to answer technical questions about accessories
(such
as material compatibility and installation processes).
2. Customized development support
We offer specialized R&D services for special market demands (such as heat dissipation accessories
for
high-temperature regions in the Middle East and dedicated suspension components for road conditions
in
Africa), and complete sample delivery within six weeks.
3. Training and Technical materials
Provide remote/on-site training for the customer's after-sales team (such as diagnosis of electrical
control accessories and DPF regeneration operation), along with multilingual versions of the
"Accessories Installation Manual" and "Troubleshooting Guide".
4. Quality Traceability and Improvement
Through the QR code traceability system (one product, one code), track the production batch of
accessories and the source of raw materials, respond quickly to quality complaints and initiate
improvement processes.
